Untitled UI

I’m currently managing technical support and marketing for Untitled UI, a popular UI and web design library for Figma. This is a part-time role that allows me to travel the world and work remotely.

Untitled UI is the largest and best-selling Figma UI kit and design system in the world, helping 200,000+ web and UI designers design projects faster and more consistently.

Square

As an advanced support manager, I worked closely with support teams and Square's sellers to proactively solve advanced cases and empower them get the most out of Square and their business. As part of this role, I also handled manager escalations and improved our operating procedures to help make everything we do just a little bit better every day.

Square is the fastest-growing payments company in Australia. I was proud to be part of a team building a more inclusive economy where small businesses have equal access to opportunity.

Hilton Melbourne Little Queen Street

I was part of the founding (pre-opening) team of Melbourne’s brand new Hilton Hotel, where I supervise revenue and reservations operations. As part of the hotel launch, I was responsible for planning and implementing the hotel's exemplary customer service and reservations procedures, while providing leadership and training to the front office team.

West Hotel Sydney, Curio Collection by Hilton

Hilton's new boutique West Hotel officially opened in January 2018. I was part of the founding (pre-opening) team, where I started as the Lead Reservations Agent for the Business Development team. I moved on to coordinate and supervise group reservations, working closely with the Revenue team as the key in-house contact for travel platforms and high-value corporate clients.